Student Emails

Click here to go to your OP WindowsLive login

Your user-name is on your ID card, and your password is on your OP invoice.

Student IT Service Desk

Phone 0800 POLY IT (7659 48) or email itss@tekotago.ac.nz.

OP's student service desk provides IT support for both onsite and distance students.

·         For distance students we provide remote support for IT questions and issues over the phone or using remote support tools.

·         For onsite students call over to the open access suite or use the helpdesk phones located in most computer suites

 

Support is provided for the following learning systems:

·         Blackboard

·         Elluminate

·         Student Email

 

Support is provided to explain/resolve any issues with the following:

·         Student Email

·         Login/passwords

·         Polytechnic wireless network for Windows and Mac

·         Student Portal services

 

The student service desk is providing a drop in service for laptops and desktop machines for a fee.

·         Virus checking $40

·         Reinstalling the O/S $90.00

·         Recovery Disks $30.00

·         Driver issues

·         System File issues

·         Instruction on Backing Up Data

 

Provide students with:

·         Free software i.e. virus protection

·         A retailer for software needs .

·         A place for hardware repairs

 

Hours of support and location

·         9 am to 9 pm 7 days a week

·         Open Access suite